A lot of persons who begin using their very first web hosting account, or switch companies, frequently have queries about how certain operations are done or face obstacles when setting up various things such as e-mails, website settings, and so on. This is the reason why, some web hosting providers have prepared documentation with popular questions and issues in order to help their customers get info quickly and seamlessly. Consequently, the client service staff members can spend more time on real problems that particular customers may be encountering, as the solution for the smaller things will be available online and customers can handle them without having to touch base with the help desk support team. Having thorough documentation is rather important, especially for new clients without any prior experience, because the web hosting service entails a multitude of features and lots of individuals can become puzzled about what to do. A good knowledge base can both help you execute the operations that you need and discover how the web hosting service functions as a whole.
Extensive Online Documentation in Cloud Website Hosting
If you order a cloud website hosting package from our company, you will gain access to our exhaustive online documentation where you will find info about just about everything associated with our hosting services. The topics cover anything from how to set up an email address on your mobile phone, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-comprehend fashion and offer thorough guides on how to do a specific operation inside your Hepsia Control Panel. You can also find information that is not related directly to Hepsia, for instance one that concerns web apps on your personal computer. The whole collection of articles will be available in the Control Panel’s Help section, but the ones that are dedicated to a specific Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you will be able to discover pretty much everything connected to your account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting packages, will permit you to access the comprehensive online support documentation that we’ve prepared for you. The articles themselves feature generic info about our services, instructive guides about the different features that you can use, plus troubleshooting guidelines that can help you resolve common issues that you might stumble upon. The topics that we’ve covered encompass pretty much everything, from easy things such as how to host a brand new domain name in your account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whilst the full article collection can be accessed through the dedicated Help section.